Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment has been received and verified. Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. In such cases, customers will be notified via email.

Shipping Time

Estimated delivery times vary depending on your location and shipping carrier.

• Domestic Orders: 3–7 business days

• International Orders: 7–21 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, weather conditions, carrier issues, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, if available. Tracking updates may take up to 48 hours to appear in the carrier's system.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided during checkout.

If you notice an error in your shipping address, please contact us immediately at evercellblue@gmail.com. We will do our best to update the information before the order is shipped.

Lost, Stolen, or Delayed Packages

We are not responsible for packages lost, stolen, delayed, or damaged during transit. Once an order has been handed over to the shipping carrier, delivery responsibility rests with the carrier.

If you experience delivery issues, please contact the carrier directly. We will gladly assist whenever possible.

International Shipping

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. These charges are not included in the product price or shipping cost.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will review the issue and work toward an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: evercellblue@gmail.com

We appreciate your business and thank you for shopping with us.